ORDERING INFORMATION:
DOMESTIC (USA) ORDERS
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Weekends and holidays are excluded from processing and shipping times, so please account for non-business days when choosing your shipping method.
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First Class will take 3-7 business days to arrive depending on where in the USA you’re located.
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Priority Mail takes 2-3 business days to arrive depending on where in the USA you’re located.
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You will receive an email with tracking information once your order has been processed.
INTERNATIONAL ORDERS
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Orders are shipped when a master carton is filled, this can extended processing time by 5-10 business days.
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UPS Worldwide Economy will take 10 - 56 business days to arrive depending on how fast it clears customs. Most orders arrive within 10 - 14 days after arriving at the sorting facility.
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Buyers are responsible for any customs and import taxes that may apply; these are not included in the item price or shipping cost. Please check with your country's customs office to determine what these additional costs are.
REFUSED AND UNDELIVERABLE ORDERS
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Customer is responsible for providing correct shipping address.
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Refused or undeliverable packages are returned to us, this does not constitute a refund.
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In case you'd like us to re-ship a refused or undeliverable package, a new shipping fee will be charged.
LOST AND STOLEN PACKAGES
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Stolen packages are responsibility of the buyer.
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If the package is marked as 'Delivered' but you still can't locate it, please consider taking these steps - check the area around your residence, check with the members of your household, your neighbors. If still not found, please check with your mailman.
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All Priority Mail USA orders are insured for the amount of $50 USD and in case they're lost or stolen, a buyer can submit a claim with USPS.
